Privacy Policy

Lila Soft Play Rentals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website [www.lilasoftplayrentals.com] or booking our services.

Information We Collect

When you interact with our website or book our services, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address, and event details.
Payment Information: Processed securely through our payment providers. We do not store your full payment details.
Website Usage Data: Such as your IP address, browser type, pages visited, and time spent on our website.

How We Use Your Information

We use your information to:

Process bookings and payments
Communicate with you regarding your events and inquiries
Provide customer support
Improve our website and services
Send updates, promotions, or offers (only if you opt in)

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following situations:

With trusted third-party providers who help us operate our business (e.g., payment processors, delivery services)
If required by law or to protect our legal rights

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee 100% security.

Your Rights

You may request to:

Access the personal information we hold about you
Correct or update your information
Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly

Children’s Privacy

Our website and services are intended for parents and caregivers. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 lilasoftplayrentals@gmail.com
📞 858-289-5511